SERVICE REPAIR

If you have purchased a Segway PT and are experiencing problems with your Segay please fill out the form below and submit a SERVICE REQUEST FORM. In order to best serve you please provide as much information as possible.

Please Note: This form is for current customers only. If you have questions or additional Segway inquiries please click here.

* Required
NAME:	*
COMPANY (IF APPLICABLE):
CITY:
EMAIL:	*
PHONE:	*
FAX (IF APPLICABLE):
MODEL:	i2 x2 x2 Turf *
UNIT SERIAL NUMBER:	*
DATE REPORTED:	* Day/Month/Year
TYPE OF ISSUE:	*
Detailed description of problem the unit is experiencing: What is the machine doing? Are any lights lit on the battery indicators?	*
TROUBLE SHOOT:	Try swapping the position of the batteries to see if problem continues. Did the fault condition clear? (yes , no , n/a )*
	Try a known good battery on the unit? Please swap batteries one at a time with a known good battery; do not replace both batteries at the same time: Did the fault condition clear? (yes , no , n/a )*
INFOKEY SYMBOLS: Please list any and all symbols appearing on the display. Example: Are you getting a wrench symbol and/or battery indicator bars? What are you getting as an error code on the info key (begins with "E" followed by 4-digit number?
*